IT Services
Practical support for small businesses that need stability, security, and quick help when things break.
Help Desk & Support
- • Remote support for day-to-day issues
- • User onboarding/offboarding
- • Device setup & standardization
- • Documentation and repeatable fixes
Microsoft 365 & Email
- • Tenant cleanup and best practices
- • Exchange / mail flow / spam protection
- • MFA + security defaults + conditional access guidance
- • SharePoint/OneDrive basics & permissions sanity checks
Network & Infrastructure
- • Switching, Wi-Fi, VLANs, and routing basics
- • Firewall configuration and rule hygiene
- • Monitoring, firmware planning, and uptime checks
- • On-site visits when needed
Security & Backups
- • Endpoint protection and patching guidance
- • Backup review: coverage, testing, and recovery steps
- • Baseline security improvements without complexity
- • Incident support and investigation basics
How engagements work
Support can be break/fix, a predictable monthly retainer, or a project-based engagement. The right model depends on how many users/devices you have and how often you need hands-on help.